Terms of Service

Effective date: . These Terms of Service (“Terms”) govern your access to and use of Flatpin Design School (“Flatpin,” “we,” “us,” “our”) websites, courses, and related services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.

1. Account and access

   You may need an account to access certain parts of the Services. You agree to provide accurate, current, and complete information and to keep it updated.

   You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you believe your account has been compromised, contact us immediately.

   We may suspend or terminate access if we reasonably believe your account is being used in a way that violates these Terms, harms other users, or threatens the security of the Services.

2. License and content ownership

   Unless otherwise stated, the Services and all included content (videos, lessons, text, templates, downloads, and design assets) are owned by Flatpin or its licensors and are protected by applicable intellectual property laws.

   Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access the course materials for your personal learning and internal professional development.

   You may not copy, reproduce, distribute, sell, sublicense, publicly perform, publicly display, or create derivative works from the Services or any content unless we explicitly permit it in writing.

3. Payments, subscriptions, and taxes

   Prices, billing frequency, and included features are described at the point of purchase. By purchasing, you authorize us (and our payment processors) to charge your payment method for the amounts and schedule you select.

   If you purchase a subscription, it may renew automatically unless you cancel before the renewal date. You can manage or cancel subscriptions according to the instructions provided at checkout or in your account settings (if available).

   Taxes may be added where required by law. You are responsible for any bank fees, currency conversion fees, or similar charges imposed by your payment provider.

4. Refund policy

   Unless a specific offer states otherwise, eligible purchases may be refunded within 14 days of the purchase date, provided that usage remains within reasonable limits (for example, not consuming a substantial portion of paid course content).

   To request a refund, you must contact us with your purchase details. Refunds are processed to the original payment method when possible. Processing times depend on your bank or payment provider.

   We may deny refund requests that we reasonably believe are abusive, fraudulent, or made after substantial consumption of digital content. Some purchases (e.g., custom services, coaching, or one-time downloadable packs) may be non-refundable if clearly stated at checkout.

5. Acceptable use

   You agree not to misuse the Services. This includes, but is not limited to: attempting unauthorized access, scraping or harvesting content, reverse engineering, interfering with security features, or redistributing materials without permission.

   You may not upload or transmit malware, spam, or content that infringes third-party rights or violates applicable laws.

   We may investigate and take action if we reasonably believe a violation has occurred, including restricting access, removing content, or reporting to appropriate authorities where required.

6. Disclaimers

   The Services are provided on an “as is” and “as available” basis. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

   Educational content is for informational purposes and general skill development. We do not guarantee specific results, job placement, earnings, or outcomes from using the Services.

   To the extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of liability

   To the maximum extent permitted by law, Flatpin and its affiliates, instructors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from or related to your use of the Services.

   To the maximum extent permitted by law, our total liability for any claim arising from or related to the Services will not exceed the amount you paid to us for the Services during the 12 months immediately preceding the event giving rise to the claim, or USD $100 if you have not paid us.

   Some jurisdictions do not allow limitations of liability for certain damages, so some of the above limitations may not apply to you.

8. Changes to these Terms

   We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. The “Effective date” at the top indicates when the latest version became effective.

   If you continue to use the Services after updated Terms take effect, you agree to the revised Terms.

9. Contact

   If you have questions about these Terms or need assistance, contact us:

   Email: [email protected] • Phone: +1 (628) 215-9043

   For faster handling, include the subject line: “Terms of Service — Request”.

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